Softskill Tugas 1 Bahasa Inggris 2 (Complaint Letter)

NAMA  : SITI FADILLAH
NPM     : 17212049
KELAS : 4EA17
DOSEN : YULIYANTI

B E ONE SERVICE CORPORATION

Electronic And Service

Permata Jaya  No.23 Cibitung, Jawa Barat Street

 

Ref : SF / FS / 15A                                                                             09 ^th March 2015

Miss. Lutfiyah Apriliani

Marketing  Manager

Santoso Corporation

Regensi No.6 Tambun, Jawa Barat  

Dear Miss Lutfiyah,

Subject : OUR ORDER NUMBER 1234

We ordered 25 units Laptop on 1 March and they were delivered on 4 March. I regret that 5 of them have problem with LCD .

The package containing these goods appeared to be in perfect condition and I accepted and signed for it without question. It was on unpacking the LCD laptop the damage was discovered. I can only assume that laptop was due to careless handling at same stage prior to packing.

I am enclosing a list of the damaged goods and shall be glad if you will replace them. They have been kept aside in case you need them to support a claim your supplier for compensation.

Yours sincerely,

Siti Fadillah

Sales Manager